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Hochstein, B. W. (2016). B2C Sales Interactions: Empowered Consumers, Sales Influence Tactics, and Salespeople as Knowledge Brokers. Retrieved from http://purl.flvc.org/fsu/fd/FSU_2016SP_Hochstein_fsu_0071E_13116
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Hochstein, B. W. (2016). B2C Sales Interactions: Empowered Consumers, Sales Influence Tactics, and Salespeople as Knowledge Brokers. Retrieved from http://purl.flvc.org/fsu/fd/FSU_2016SP_Hochstein_fsu_0071E_13116

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