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Framework for Effective Customer and Frontline Employee Involvement in New Service Development

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Melton, H. L. (2007). A Framework for Effective Customer and Frontline Employee Involvement in New Service Development. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-2491
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Choose the citation style.
Melton, H. L. (2007). A Framework for Effective Customer and Frontline Employee Involvement in New Service Development. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-2491

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