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Client Anticipations About Computer-Assisted Career Guidance System Outcomes

Title: Client Anticipations About Computer-Assisted Career Guidance System Outcomes.
Name(s): Osborn, Debra S., author
Peterson, Gary W., author
Sampson Jr., James P., author
Reardon, Robert C., author
Type of Resource: text
Genre: Text
Journal Article
Date Issued: 2003-06-01
Physical Form: computer
online resource
Extent: 1 online resource
Language(s): English
Abstract/Description: Although existing literature suggests that client anticipations affect career counseling, previous studies have not systematically assessed client anticipations prior to using computer-assisted career guidance (CACG) systems in career counseling. This study describes how 55 clients from a career center at a large, southeastern university anticipated using CACG systems to help in their career decision making and problem solving. Using a Cognitive Information Processing framework, responses to a cued and a free response survey indicated that clients' most frequent anticipations included increased career options enhanced self-knowledge, and strengthened occupational knowledge.
Identifier: FSU_libsubv1_scholarship_submission_1521228055_45c163cf (IID), 10.1002/j.2161-0045.2003.tb00616.x (DOI)
Keywords: career counseling, computer-assisted career guidance, career decision making, problem-solving, occupational knowledge
Publication Note: This is the accepted version of an article published in The Career Development Quarterly journal and can be found at
Preferred Citation: Osborn, D. S., Peterson, G. W., Sampson, J. P., Jr., & Reardon, R. C. (2003). Client anticipations about computer-assisted career guidance system outcomes. The Career Development Quarterly, 51(4), 356-367.
Persistent Link to This Record:
Owner Institution: FSU
Is Part Of: The Career Development Quarterly.
Issue: iss. 1, vol. 51

Choose the citation style.
Osborn, D. S., Peterson, G. W., Sampson Jr., J. P., & Reardon, R. C. (2003). Client Anticipations About Computer-Assisted Career Guidance System Outcomes. The Career Development Quarterly. Retrieved from