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Dyadic Attribution Model

Title: Dyadic Attribution Model: A Mechanism to Assess Trustworthiness in Virtual Organizations.
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Name(s): Ho, Shuyuan Mary, author
Benbasat, Izak, author
Type of Resource: text
Genre: Text
Journal Article
Date Issued: 2014-03-18
Physical Form: computer
online resource
Extent: 1 online resource
Language(s): English
Abstract/Description: Language as a symbolic medium plays an important role in virtual communications. In a primarily linguistic environment such as cyberspace, words are an expressed form of intent and actions. This paper intends to investigate the functions of words and actions in identifying behavioral anomalies of social actors in order to safeguard the virtual organization. Social actors are likened to “sensors” as they observe changes in a focal individual’s behavior during computer-mediated communications. Based on social psychology theories and pragmatic views of words and actions in online communications, this paper theorizes a dyadic attribution model that helps make sense of anomalous behavior in creative online experiments. This model is then tested in an experiment. Findings show that observation of the behavioral differences between words and actions, based on either external or internal causality, can offer increased ability to detect the compromised trustworthiness of observed individuals – possibly leading to early detection of insider threat potential. The dyadic attribution model developed in this socio-technical study can function to detect behavioral anomalies in cyberspace, and protect the operations of a virtual organization.
Identifier: FSU_libsubv1_scholarship_submission_1521649608_4198d818 (IID), 10.1002/asi.23074 (DOI)
Keywords: Attribution theory, Trustworthiness, Virtual organization, Human computer interactions, Socio-technical systems
Publication Note: This article was published in the Journal of the Association for Information Science and Technology. The publishers version is available at https://doi.org/10.1002/asi.23074.
Preferred Citation: Ho, S. M., & Benbasat, I. (2014). Dyadic attribution model: A mechanism to assess trustworthiness in virtual organizations. Journal of the Association for Information Science and Technology, 65(8), 1555-1576. doi: 10.1002/asi.23074
Persistent Link to This Record: http://purl.flvc.org/fsu/fd/FSU_libsubv1_scholarship_submission_1521649608_4198d818
Owner Institution: FSU
Is Part Of: Journal of the Association for Information Science and Technology.
Issue: iss. 8, vol. 65

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Ho, S. M., & Benbasat, I. (2014). Dyadic Attribution Model: A Mechanism to Assess Trustworthiness in Virtual Organizations. Journal Of The Association For Information Science And Technology. Retrieved from http://purl.flvc.org/fsu/fd/FSU_libsubv1_scholarship_submission_1521649608_4198d818