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From Classroom to Caseload

Title: From Classroom to Caseload: Transition Experiences of Frontline Child Welfare Workers.
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Name(s): Schelbe, Lisa, author
Radey, Melissa, author
Type of Resource: text
Genre: Text
Journal Article
Date Issued: 2017-03-01
Physical Form: computer
online resource
Extent: 1 online resource
Language(s): English
Abstract/Description: Introduction: High annual turnover (20-50%) reflects the challenging nature of child welfare frontline work. This article considers Lipsky’s (1980) concept of street-level bureaucracy to explain workers’ workplace transition. Methods: We conducted in-depth interviews with 38 newly-hired, frontline workers. Results: A thematic analysis revealed discrepancy between worker expectations and job reality. Workers felt unprepared for the job given quick transition periods and unfamiliar agency procedures. Discussion: Additional field training, agency-specific training, caseload protection, and workplace supports could improve worker transition and reduce turnover.
Identifier: FSU_libsubv1_scholarship_submission_1505836091_88bec666 (IID)
Keywords: Child welfare, Retention, Turnover, Caseload, Support, Child protection investigators, Case managers
Publication Note: The research was supported in part by grants from The Florida Department of Children and Families and The Florida Institute of Child Welfare. Reprinted with permission from the Child Welfare League of America, © 2017
Persistent Link to This Record: http://purl.flvc.org/fsu/fd/FSU_libsubv1_scholarship_submission_1505836091_88bec666
Owner Institution: FSU
Is Part Of: Child Welfare.
Issue: iss. 2, vol. 95

Choose the citation style.
Schelbe, L., & Radey, M. (2017). From Classroom to Caseload: Transition Experiences of Frontline Child Welfare Workers. Child Welfare. Retrieved from http://purl.flvc.org/fsu/fd/FSU_libsubv1_scholarship_submission_1505836091_88bec666