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Examining undergraduate students' priorities for academic library services and social media communication

Title: Examining undergraduate students' priorities for academic library services and social media communication.
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Inaccessible until Mar 6, 2018 due to copyright restrictions.

Name(s): Stvilia, Besiki, author
Gibradze, Leila, author
Type of Resource: text
Genre: text
journal article
Date Issued: 2017-03-06
Physical Form: computer
Physical Form: online resource
Extent: 1 online resource
Language(s): English
Abstract/Description: Academic libraries can effectively plan and market their services by identifying the value users perceive in their services and in their social media communications about those services. This study reports on findings of a survey of 104 undergraduate students in information technology courses at a large research university. Results of an ordered logistic regression analysis indicated that students considered access to information and computer resources and study support services as the most important library services offered. Likewise, students perceived library social media postings related to operations updates, study support services, and events as the most useful. Future related research will investigate the needs and priorities for library services of other key user populations of academic libraries, such as graduate students and online students, to assemble service repertoires that are tailored to individual user groups. In addition, future research will examine whether and how libraries can use the analysis of users’ engagement with a library’s social media postings to inexpensively gauge the value they perceive in library services.
Identifier: FSU_libsubv1_scholarship_submission_1496421079_83220c6b (IID), 10.1016/j.acalib.2017.02.013 (DOI)
Keywords: Academic library services, Social media, Value assessment
Preferred Citation: Stvilia, B., & Gibradze, L. (2017). Examining undergraduate students' priorities for academic library services and social media communication. The Journal of Academic Librarianship, 43(3), 257-262.
Persistent Link to This Record: http://purl.flvc.org/fsu/fd/FSU_libsubv1_scholarship_submission_1496421079_83220c6b
Owner Institution: FSU
Is Part Of: The Journal of Academic Librarianship.
Issue: iss. 3, vol. 43

Choose the citation style.
Stvilia, B., & Gibradze, L. (2017). Examining undergraduate students' priorities for academic library services and social media communication. The Journal Of Academic Librarianship. Retrieved from http://purl.flvc.org/fsu/fd/FSU_libsubv1_scholarship_submission_1496421079_83220c6b